Omnichannel software platform for furniture and decoration retail
Improve your customers’ retail experience
More digital customers
Furniture and decoration retail has traditionally been one of the retail sectors with the lowest penetration by online shopping. But times are changing and today more and more customers expect to be able to buy furniture and decoration online and at the same time enjoy an improved in-store experience. They expect greater convenience when buying, paying, receiving or returning products through all channels. Omnichannel is no longer optional so retailers in this sector need a technology platform that ensures profitability and allows them to optimize processes such as inventory or order management.
Ensure true omnichannel
Openbravo offers furniture and decoration retailers an omnichannel management solution to withstand the most demanding environments. It is equipped with POS software designed to support different omnichannel and low-contact scenarios, as well as components for order management, warehouse and inventory management, product management, prices and promotions. All this on a modular technology platform that is 100% open source and mobile-optimized for greater agility and capacity for innovation. And it is in the cloud.
Access comprehensive, high-quality customer information, such as personal data or purchase history, from the point of sale and other points of contact to enable better personalization. Manage global loyalty programs that will motivate your customers to come back.
Integrated eCommerce and physical stores
Sell and deliver merchandise intelligently across all in-store and digital touchpoints. Offer omnichannel services such as Click and Collect or cross-channel returns, such as between stores and your eCommerce engine. A flexible rules engine enables you to meet your customers’ preferences and profitability goals, while integration between stores and warehouses is facilitated by eCommerce solutions such as VTEX, SAP Hybris, Magento or Prestashop.
Improved in-store shopping experience
Turn your stores into true omnichannel hubs with Openbravo POS software. Take advantage of infinite aisle capabilities, such as selling or returning products from other stores, and a fast, convenient and secure checkout, with self-checkout terminals or a mobile POS equipped with customer service functions.
The solution also allows you to manage all your stores and terminals from a single point and avoids the need for local servers.
Agile management of products, prices and promotions
Increase your promotional efficiency and agility with a powerful promotion engine to support a variety of discounts, manual or automatic, with flexible application rules that can combine multiple criteria and applied to specific channels.
Take advantage of an architecture that allows you to launch new products or changes to existing ones more quickly. Its centralized management allows you to transfer any change to all your stores and points of sale almost immediately.
Complete inventory visibility in real time
Gain greater control of your inventory of furniture and decoration items in all locations and in real time, and monitor the flow of merchandise within each of your warehouses.
Control characteristics such as height, width, sizes or colors and efficiently manage inventory transactions such as receipts, movements, shipments or picking from mobile devices. Openbravo offers comprehensive inventory management functionality that optimizes the work of your employees and ensures the inventory accuracy required for omnichannel success.
Omnichannel analysis and reporting
Openbravo offers furniture and décor retailers a comprehensive and customizable reporting solution. Equipped with an extensible data model with standard domains in areas such as sales, discounts, payments and taxes.
It includes a complete range of reports to help retailers access detailed information from the point of sale or the back office.
Agility and scalability in the cloud
Adopt an easily scalable, high-performance dedicated cloud infrastructure on Amazon Web Services or Microsoft Azure. Supported by cloud experts to ensure your operations keep running 24 hours a day, 7 days a week.
Take advantage of an open, standards-based retail API and modular architecture, giving you greater agility and the ability to innovate. Today and in the future.