Traditional retailing is going through a difficult period of transition with stores closing and retail space occupancy rates falling. But some of the empty space is being occupied by newcomers to the High Street who see big benefits in having a physical presence to get closer to the customer and

Many retailers are realizing that their old methods of handling inventory and fulfilling orders are no longer enough to stay competitive in today’s retail climate. In 2018, Amazon added $35 billion in retail sales across America – the equivalent of roughly 7,700 stores.  So, many brick-and-mortar retailers found themselves also becoming

Until recently, sustainability was not a large driver in the fashion business, but in the last decade, customers have become more aware of the impacts of the fashion industry on the planet, and they are demanding real change in the industry. Before, retailers were interested in delivering higher volume at

Retailers are always looking for ways to stand out from the competition and payment flexibility could be the latest differentiator. In the past, price was a powerful retailing weapon – Wal-Mart built an empire of more than 6,000 stores whose main attraction for shoppers  is their low prices. Retailers that

The latest release of Openbravo Commerce Cloud, 19Q2,  includes several new features designed to improve the in-store shopping experience for customers and support omnichannel scenarios in the store and behind the scenes. In the Store To accommodate increasingly fragmented customer journeys, the latest release of Commerce Cloud now supports cross-store

Since it was established in 1895, Metal Supermarkets has become the world’s largest supplier of small-quantity metals with over 90 brick-and-mortar stores with 800,000 customers across the United States, Canada and United Kingdom. The company also offers value-added services such as production cutting, and it is known for its superior customer

Fashion retailing has always been a fast-moving sector, but fashion trends used to be fairly predictable. Not any more, however. Customers are no longer content to be passive consumers of fashion. Thanks to technology, they feel empowered not just to interact with brands but to influence trends using digital channels

Outlet PC started business in 2008 in its home town of Tarragona, Spain,  offering customers affordable electronics.  Over the next decade,  the company greatly expanded its product assortment, opened nine stores and launched an online shop. The company serves several thousand customers and handles hundreds of orders a day across

Retailers today are under a lot of pressure to take advantage of new technologies and to choose ones that will have a good ROI. But as retail becomes more omnichannel and customer-centric, which technologies will have the most benefit for retailers, and where should you, as a retailer, invest? This was

Brands are evolving by developing better direct-to-consumer relationships through flagship stores and ecommerce capabilities. However, they still rely on multi-channel retailers to build the relationships with a large number of customers that they cannot reach themselves. While multichannel retailers struggle to compete, they are increasingly being expected to offer customers