Omnichannel software platform for specialized food and beverage retail
Improve your customers’ shopping experience
More online customers who require better service
Today’s specialty food and beverage retailers are facing new demands from customers who increasingly want to interact online. This forces them to offer a more personalized service and more convenient options for purchasing, paying and shipping products, both in the online channel and in physical stores.
In addition, retailers are under greater margin pressure, which forces them to make their operations more efficient, by optimizing inventory costs or improving order management, for example, and requires them to adapt and react quickly to possible changes in tastes and preferences of your customers.
Ensure a consistent omnichannel strategy
Openbravo offers specialty food and beverage retailers in categories such as gourmet products, spirits and bakeries, a platform that meet the needs of the most demanding environments. It is equipped with POS software designed to support different omnichannel and low-contact scenarios, as well as components for order management, warehouse and inventory management, and promotion management. All this on a modular technology platform that is 100% open source and mobile-optimizes for greater agility and capacity for innovation. And it is in the cloud.
Greater knowledge of your customers through all channels
Ensure the availability of complete and quality customer information, such as personal data or purchase history. Information accessible from the point of sale and other points of contact to offer greater personalization to your customers. Manage global loyalty programs that will motivate your customers to come back.
Efficient management of your eCommerce sales
Sell and deliver merchandise intelligently across all digital and in-store touchpoints, with omnichannel services like Click and Collect or home delivery. Its flexible brew rules engine enables you to meet your customers’ preferences and profitability goals. Easily connect eCommerce solutions such as VTEX, SAP Hybris, Magento or Prestashop to create a perfectly integrated system linking your stores and warehouses.
Improved physical shopping experience
Consult customer or product information from a mobile POS that will also allow you to reduce queue times. Also ensure faster, more convenient and low-touch checkout options with the use of self-checkout terminals and mobile payments. And prepare your stores to offer services such as home delivery or online order picking for your Click and Collect service.
The solution allows you to manage all your stores and terminals from a single point, thus avoiding the need for local servers.
More agile management of new products and promotions
Increase your efficiency and agility with a powerful pricing and promotions engine, with flexible application rules combining multiple criteria for each of your channels.
Take advantage of an architecture that enables you to launch new products and offerings more quickly. Its centralized management allows you to transfer any change to all your stores and points of sale almost immediately.
Single, real-time view of inventory
Get real-time inventory visibility across all locations for different categories or individual products described by an unlimited number of features, including lots and expiration dates.
Efficiently manage inventory transactions, such as receipts, movements, shipments or picking from mobile devices. Comprehensive functionality optimizes the work of your employees and ensures the inventory accuracy required for omnichannel success.
Omnichannel operations under control
Openbravo offers food and beverage retailers a comprehensive and adaptable reporting solution. Equipped with an extensible data model with standard domains in areas such as sales, discounts, payments and taxes.
With a complete list of reports to access detailed information from the point of sale or the back office.
Greater IT agility in the cloud
Adopt a high-performance dedicated cloud infrastructure on Amazon Web Services or Microsoft Azure. Supported by cloud experts to secure your operations 24 hours a day, 7 days a week.
Take advantage of an open, standards-based retail API and modular architecture, giving you greater agility and the ability to innovate. Today and in the future.