omnichannel

2 min read Mobile payments are gaining traction around the world using different technologies, and retailers will increasingly want to offer the latest payment options. But what is the best way to do

3 min read The fashion industry is in continuous evolution and retailers that don’t innovate fast enough will be left behind. One of the key areas where fashion retailers need to innovate is

2 min read As the fashion industry becomes increasingly dominated by multinational fast-fashion brands like Zara and H&M, there is still room for niche players who put the emphasis on exclusive, contemporary fashion

2 min read The ability to make the returns process as quick, efficient and easy as possible for consumers is often what separates the top-performing retailers from the less successful ones in the

2 min read Black Friday and other holiday season promotions provide a great opportunity for retailers to quickly deliver an increased conversion rate or larger basket size.  US-based National Retail Federation (NRF) estimates

2 min read Footwear has been  a strong and dynamic retail category over the last decade thanks to the proliferation of specialty niches and the growing demand for specialized footwear designed to meet

3 min read We can affirm without doubt that physical stores will still be around in the next few decades, in fact, for some industry experts we are actually in the golden age

2 min read Last week I was invited to a company meeting in Pamplona, a city in the north of Spain, internationally known for its bull runs; probably the most famous example of running

3 min read Two weeks ago, the Indian Retail Forum took place in Mumbai, where the topic for this year was around Omnichannel as the future mantra and how retailers can build businesses

4 min read 2003, at the Renaissance Hotel and Convention Center, Mumbai, I stood wide-eyed, looking at the magnanimity of probably the biggest convention I had witnessed until then. For me, my first