3 min read Although online commerce has worked hard to improve its customer journey, the physical store still has the upper hand if it is able to adapt and transform the customer experience
2 min read After a year of profound changes, retailers in the fashion retail sector need to bet on differentiation and adapt their stores to the new expectations of their customers in areas
2 min read Supply chains have become more complex in recent years and many retailers have discovered that their warehouse operations are the weak link in the chain. Legacy warehouse management systems struggle
3 min read The rise of omnichannel creates new ways to engage and attract customers but it also presents new challenges in many areas, including customer data quality. Customers are more demanding than
2 min read As the holiday season approaches, retailers are anxiously waiting to see whether the sales boom experienced at the end of each year will be repeated in 2020. The coronavirus pandemic
2 min read Stores that already offer BOPIS services are now promoting curbside pickup as a contactless alternative so that customers don’t have to come into the store to pick up their items.