Why have some retailers performed better than others in rebounding after the collapse in sales experienced during the lockdown at the beginning of their year? Take, for example, Next, the UK-based fashion retailer, whose doom-laden forecasts made during the pandemic have not played out as badly as feared. According to

Every retail business should always try to treat its most loyal customers well. But the turmoil that has hit the retail sector during the past six months has had a profound impact on customer behavior and retailers need to redouble their efforts to ensure their best customers stay loyal. Perhaps

Following our previous four blogposts describing the characteristics and benefits of the Openbravo Unified Commerce Hub components, today it’s time to complete the series by focusing on the Store Hub.   A NEW SCENARIO FOR PHYSICAL STORES COVID-19 has affected retailers in many ways, but physical stores have been clearly

Every crisis brings opportunities, and the recent pandemic is causing many in the fashion industry to think there must be a better way to sell clothes. After months of closed stores, many retailers are now left holding seasonal inventory that is difficult to sell at full price.  The problem is

Today we continue with the fourth in our series of five blogposts explaining the main capabilities and benefits of the Openbravo Unified Commerce Hub solution. Today we will focus on the WMS Hub, a component included in the Growth Pack option of the solution.   WHAT IS WMS HUB? Leveraging

As retail stores re-open, the need to reassure customers and ensure strict cleanliness and social distancing has driven retailers to rethink the in-store experience, particularly for high-touch categories like fashion and beauty. Boosting omnichannel capabilities helps them serve shoppers who are still wary about spending a lot of time in

Stores that already offer BOPIS services  are now promoting curbside pickup as a contactless alternative so that customers don’t have to come into the store to pick up their items. In the past, curbside delivery was mostly offered by retailers  of big, heavy items like furniture and usually limited to

Middle Eastern consumers are optimistic about the economic recovery as the quarantines are relaxed in the region, according to the latest consumer sentiment survey published by consulting firm McKinsey. In fact, three quarters of Middle Eastern consumers say their intent to go to malls after the crisis has passed has

This blogpost is the second in a series of five offering a more detailed description of the components of the Openbravo Unified Commerce Hub solution. As a joint initiative by Openbravo and Adyen, the Unified Commerce Hub offers retailers comprehensive and pre-configured functionality to accelerate their transformation into real omnichannel

European consumers are emerging from lockdown with changed priorities and new expectations. To help retailers better understand just how they are adapting to the new post-pandemic reality, consultancy McKinsey has published the latest data from its consumer sentiment survey. Some countries have been affected much more than others by the