Sunando Banerjee
Author Archive

Sunando Banerjee

Openbravo Channel Business Manager for Asia Pacific and Middle East. Over the last eight years, Sunando had grown Asia Pacific and Middle East to be one of the key regions for Openbravo and established the company as a major player in the field of Omnichannel Retail Solutions in the region. Openbravo now has more than 60 partners spread across 20 countries in the region.

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2 min read What will retailing look like in the future? No-one really knows, of course. But we can identify some trends that are already tangible, such as the convergence of the physical

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Retail Trends

2 min read Omnichannel is here to stay and the current digital transformation creates a golden opportunity for shopping malls to reinvent themselves and become more relevant to today’s consumers. It is the age

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Featured Events

2 min read Dubai is famous the world over as a tourist mecca and business hub —  and also, of course, as a major shopping destination, which is why Openbravo attaches so much importance

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Retail Trends

3 min read Allowing a customer to return a product is not a favor but a chance to showcase excellence in customer service and an opportunity for upselling. This needs to be understood by all

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Retail Trends

2 min read The Retail Leadership Summit (RLS), organized by the Retail Association of India (RAI), is one of the leading events for retailers in India. The central theme for this year’s event  was  “Customer

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Retail Trends

4 min read I read an essay “Technology for Mankind” by Jacob Bronowski. From a retail perspective, Bronowski would have written,  “OmniChannel for Retail Consumers”. What technology did for  entire mankind, omnichannel will

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Featured Events

4 min read 2003, at the Renaissance Hotel and Convention Center, Mumbai, I stood wide-eyed, looking at the magnanimity of probably the biggest convention I had witnessed until then. For me, my first

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Featured Events

4 min read On 27th April, at 10.30 pm Indian Time, with great pleasure I was going through the final preparations of the Partner Summit with Orijit and Sambal, when Andreu approached me

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