Until recently, sustainability was not a large driver in the fashion business, but in the last decade, customers have become more aware of the impacts of the fashion industry on the planet, and they are demanding real change in the industry. Before, retailers were interested in delivering higher volume at

Since it was established in 1895, Metal Supermarkets has become the world’s largest supplier of small-quantity metals with over 90 brick-and-mortar stores with 800,000 customers across the United States, Canada and United Kingdom. The company also offers value-added services such as production cutting, and it is known for its superior customer

Fashion retailing has always been a fast-moving sector, but fashion trends used to be fairly predictable. Not any more, however. Customers are no longer content to be passive consumers of fashion. Thanks to technology, they feel empowered not just to interact with brands but to influence trends using digital channels

Outlet PC started business in 2008 in its home town of Tarragona, Spain,  offering customers affordable electronics.  Over the next decade,  the company greatly expanded its product assortment, opened nine stores and launched an online shop. The company serves several thousand customers and handles hundreds of orders a day across

Retailers that have not yet embraced eCommerce within a coherent omnichannel strategy cannot afford to wait any longer. That’s because as more retail revenue shifts online, a strategy based predominantly on selling through brick-and-mortar stores becomes more difficult to justify, not least because online is where the growth lies. Primark,

Trading conditions for brick-and-mortar retail are tough, we are often told. But JD Sports, the UK sportswear retailer, has bucked the trend by reporting impressive results with like-for-like sales for  physical and online channels combined increasing more than 5%. Stripping out eCommerce, like-for-like sales in JD Sports stores still increased,  albeit

IT  managers in retail businesses are overwhelmingly in favor of  a cloud-based platform as it enables them to implement new technologies faster. A massive 98% of IT managers think the IT function is the department within a retail organization that benefits most from adopting the cloud, according to RSR Research.

The decline in cash transactions provides obvious benefits for retailers, not least by reducing the time your associates spend each day counting cash and the potential for theft and errors. But the growth of digital payments raises broader issues about tomorrow’s cashless society that are only now beginning to be

In the early days of eCommerce, buying furniture online was not common and it was the retail category that seemed most resistant to the online tsunami.  But the adoption of omnichannel strategies over the last few years has helped many furniture and décor retailers strike the right balance and boost both online and

Dubai is is at the heart of the Middle East’s dynamic retail sector and its reputation for retail innovation is well deserved. So we were not suprised when our colleagues in the new Openbravo office in Dubai told us about an ambitious project that is now taking shape in Dubai to build Sport