Every crisis brings opportunities, and the recent pandemic is causing many in the fashion industry to think there must be a better way to sell clothes. After months of closed stores, many retailers are now left holding seasonal inventory that is difficult to sell at full price.  The problem is

As retail stores re-open, the need to reassure customers and ensure strict cleanliness and social distancing has driven retailers to rethink the in-store experience, particularly for high-touch categories like fashion and beauty. Boosting omnichannel capabilities helps them serve shoppers who are still wary about spending a lot of time in

Stores that already offer BOPIS services  are now promoting curbside pickup as a contactless alternative so that customers don’t have to come into the store to pick up their items. In the past, curbside delivery was mostly offered by retailers  of big, heavy items like furniture and usually limited to

Middle Eastern consumers are optimistic about the economic recovery as the quarantines are relaxed in the region, according to the latest consumer sentiment survey published by consulting firm McKinsey. In fact, three quarters of Middle Eastern consumers say their intent to go to malls after the crisis has passed has

Remote clienteling is finding growing interest from retailers as a way  to effectively close the gap between online and offline shopping experiences. By combining video chat, clienteling, home delivery and BOPIS capabilities, remote clienteling provides shoppers with a contactless customer experience, which  is particularly important in these unusual times, while

With just three weeks until Eid, the Festival of Breaking the Fast, retailers in MENA and other Muslim countries are hoping that the coronavirus will not dampen the celebrations and spending boom that have traditionally marked the end of Ramadan. While the MENA region as a whole has not escaped

Many retailers are facing large quantities of inventory that they may not be able to sell. Fashion retailers, for example, could be facing up to £15bn in stock write-offs as a result of the coronavirus lockdown.  Inditex alone estimated its inventory losses would amount to nearly €300 million. In addition to slow-steaming,

In the post-COVID world, most retailers recognize that more of their sales will come from online, but that also means handling a higher volume of returns, which will pose new challenges for retailers in their stores, stock rooms and warehouses. Retailers have long accepted that the online channel has higher

This week, we look at what retailers are doing to ensure a progressive return to business. Retailers keep their inventory in transit, fashion sales increase in Italy, online sales break the record, augmented reality gains momentum, and retailers considers recycling overstock… Can Retailers Cut Losses by Slowing Down Shipments? Right

This week brings more news of retailers rebooting operations, adapting to increased online traffic, finding innovative ways to generate revenue, and meeting the challenges brought on by coronavirus… NEXT Starts Its Retail Reboot with Online Operations Two weeks after the beloved British fashion retailer took the decision to shut down