omnichannel retail

2 min read As consumers return to their old in-store shopping habits, the outlook for traditional retailers is brighter, especially for those embracing unified commerce to deliver a seamless shopping experience. Today, many

2 min read The consumer electronics sector is one of the fastest growing areas of the market today, following the pandemic-driven home entertainment boom and the increasing digital transformation of society. To better

2 min read The role of the store has evolved and creating new shopping scenarios that reduce physical contact does not mean losing the  unique benefits of shopping in a store. Rather, it

2 min read Good inventory management means ensuring the right products are in the right place at the right time. The idea is simple to understand, but difficult to achieve due to the

2 min read Retailers could be forgiven for thinking that unified commerce is just another name for omnichannel retail. So what exactly is the difference? To the customer, of course, there should not

2 min read The shopping journey is becoming more complex in furniture and home décor retailing, and consumers now have more information and more choices. Brand loyalty can no longer be taken for

3 min read Why have some retailers performed better than others in rebounding after the collapse in sales experienced during the lockdown at the beginning of their year? Take, for example, Next, the

2 min read Have you ever walked into a store knowing more about the product than the store associate? Or worse, you asked a question and the associate was fumbling with the POS

3 min read I am currently attending and reporting from the National Retail Federation’s Big Show 2020, where over 40,000 people from over 400 countries will flock to New York City’s Javits Convention

2 min read For most retail businesses, the new year is a clean slate – a chance to assess the past year and set some new goals for the future. Digital transformation is