3min read A new report published by Appriss Retail and the National Retail Federation (NRF) raises the figure of returns in the United States for 2023 to $743 billion, accounting for 14.5%
4min read In today’s rapidly evolving retail landscape, the concept of Unified Commerce has emerged as a transformative force, reshaping the way retailers engage with consumers. Gone are the days of disparate
5min read The ability to offer an immersive shopping experience to customers in stores will become a differentiating factor in the future to increase retailers’ loyalty and profitability. This is the conclusion
4min read The adoption of 5G technologies and edge computing presents retailers with an opportunity to overcome technological challenges that will allow them to run more efficient operations and to deliver enhanced
3min read Retail Media Networks (RMNs) are one of the technologies included in Gartner’s latest Hype Cycle for Digital Advertising. It is a technology that is increasingly being talked about and is
4min read On March 28th, Openbravo will participate in a new edition of Retail Forum 2023, at IFEMA Madrid, organized by IKN. This edition, number 11, is expected to be attended by
5min read This is the estimated figure for the loss of sales for retailers in the United States in 2022 due to returns. It accounts for 16.5% of the total sales for
2min read Clienteling is today a key retail strategy that seeks to establish lasting and meaningful relationships with customers. It can be defined as the set of processes or tools used to
< 1min read Consumers have increasingly high expectations when it comes to instant gratification: they want to buy something and have it in their hands quickly. One of the new hybrid shopping modalities
2min read In a world of unified commerce, retailers must ensure that stock can be located quickly and moved efficiently, regardless of the size of the order or whether it comes from
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Retail Returns: both a challenge and an opportunity