Professional services

Support and maintenance

Explore our offerings

Gain peace of mind by letting Openbravo experts support the daily execution of your operations and the evolution and maintenance of your Openbravo solution.
TICKETING SYSTEM
Submit and manage users enquiries and incidents more efficiently
CONFIGURATION
Simplify business processes modeling by getting the maximum of the available functionality
CUSTOMIZATIONS
Ensure the application of Openbravo development best practices
MONITORING
Prevent performance issues with monitoring by Openbravo experts
UPDATES AND UPGRADES
Minimize risks when deploying changes or installing new product releases
BACKUP RECOVERY
Reduce the time needed to recover your system from a disaster
TRAINING
Prepare your staff to get the maximum of your Openbravo solution
ON-SITE ASSISTANCE
Offer expert on-site support on Openbravo to business and technical users

Offer excellent customer service

Our support team can solve functional queries, software issues (excluding the ones covered by your subscription) sent by designated users in the support portal.
  • Answer faster to technical and functional enquires from business areas
  • Manage incidents more efficiently with a severity based ticketing system
  • Benefit from dedicated support resources that help to reduce the time needed to answer and manage submitted tickets
  • Empower users with the knowledge and skills they need
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Team member

Ismael Ciordia

CTO & Client Success Officer

Long-term customer satisfaction is paramount for our success as a company. We therefore dedicate all our efforts to ensure our customers get the maximum benefit out of their Openbravo solution every day.

Team member

Ismael Ciordia

CTO & Client Success Officer

Long-term customer satisfaction is paramount for our success as a company. We therefore dedicate all our efforts to ensure our customers get the maximum benefit out of their Openbravo solution every day.

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Optimize maintenance costs

Increase maintenance efficiency and minimize interruptions in your operations.
  • Reduce configuration and development efforts and costs
  • Execute faster update and upgrade processes
  • Gain speed to respond, analyze and solve incidents impacting your operations
  • Be in control with monitoring by Openbravo experts
Ready to accelerate with Openbravo?
Contact us today and find out how Openbravo will enable you to achieve your omnichannel and digital transformation goals. Or sign up to receive our latest updates in your email.