Customer experience

2 min read The importance of providing a good shopping experience has led to a fundamental change in the roles of store managers. Consumers no longer want to wait, they are looking for

3 min read Self-Checkout (SCO) is an increasingly popular option for retailers to streamline the checkout stage of their customers’ shopping experience. As with any new development, it has its pros and cons

2 min read Companies that seek greater agility by digitizing their processes and promoting the use of new technologies, are better prepared to face the uncertainty and new challenges created by the current

2 min read The consumer electronics sector is one of the fastest growing areas of the market today, following the pandemic-driven home entertainment boom and the increasing digital transformation of society. To better

2 min read As consumers rediscover the pleasures of shopping in physical stores and workers return to their offices, the strong tailwinds that benefited the digital economy during the pandemic are losing some

< 1 min read A trip to Deauville is always welcome. Especially when it is to present our new POS system for quick service restaurant (QSR) and fast casual chains at the Resto’Days event,

3 min read We’ve all had a bad experience buying the wrong paint color for our home’s walls, buying a sofa that was too big, or miscalculating the amount of tiles needed for

2 min read The use of eCommerce is growing by leaps and bounds in the DIY sector although the physical store still plays an essential role in the buying process. With the advent

2 min read The digitization of retail is breaking down barriers and digital technology has moved beyond the screens of our devices to infuse the physical experience. Today’s consumers are looking for new

2 min read Digital technology is transforming the automotive aftermarket creating new opportunities for businesses that can embrace a customer-focussed mind set and adapt their skills to cope with the increasing complexity of