Customer experience

2 min read Traditional retailing is going through a difficult period of transition with stores closing and retail space occupancy rates falling. But some of the empty space is being occupied by newcomers

2 min read Many retailers are realizing that their old methods of handling inventory and fulfilling orders are no longer enough to stay competitive in today’s retail climate. In 2018, Amazon added $35

2 min read Until recently, sustainability was not a large driver in the fashion business, but in the last decade, customers have become more aware of the impacts of the fashion industry on

2 min read Brands are evolving by developing better direct-to-consumer relationships through flagship stores and ecommerce capabilities. However, they still rely on multi-channel retailers to build the relationships with a large number of

2 min read Starting next week, Barcelona will be the center for all that is related to retail and brand experience when the Spanish city hosts, for the first time, the Retail &

2 min read Greater POS acceptance has been steadily driving consumer adoption of mobile payments, particularly in the US and in China. Platforms like SamsungPay, AliPay and WeChat already have over a billion users

2 min read As more and more retail business shifts online, stores  today are desperately seeking ways to make customers return to their stores and to do so more often. Macy’s, the US

2 min read Dubai is is at the heart of the Middle East’s dynamic retail sector and its reputation for retail innovation is well deserved. So we were not suprised when our colleagues in

2 min read For some retail sectors these two months represent up to 30 percent of their annual revenue, making it essential that they leverage omnichannel capabilities to maximize their profitability during this time. The

2 min read As long as consumers continue to visit physical stores, retailers will continue to invest in them. A recent report from research firm Altitude Group sets out to understand how leading retailers