ecommerce

3 min read Why have some retailers performed better than others in rebounding after the collapse in sales experienced during the lockdown at the beginning of their year? Take, for example, Next, the

2 min read Every retail business should always try to treat its most loyal customers well. But the turmoil that has hit the retail sector during the past six months has had a

2 min read Remote clienteling is finding growing interest from retailers as a way  to effectively close the gap between online and offline shopping experiences. By combining video chat, clienteling, home delivery and

2 min read In the post-COVID world, most retailers recognize that more of their sales will come from online, but that also means handling a higher volume of returns, which will pose new

3 min read This week brings more news of retailers rebooting operations, adapting to increased online traffic, finding innovative ways to generate revenue, and meeting the challenges brought on by coronavirus… NEXT Starts

3 min read In a world in which the boundaries between physical and online commerce are increasingly blurred, Buy Online, Pickup In Store (BOPIS), popularly known as Click & Collect, has become an

6 min read The motto for the 2020 edition of the ISPO Munich fair was “Be responsible. Be creative. Be active.” But the truth is, it is not always easy to find a

2 min read In just four months, Toys “R” Us Spain & Portugal, has completed the implementation of Openbravo software across all its 64 stores in Portugal and Spain, as part of its broader

2 min read Ikea is coming to a High Street near you. The Swedish retail giant revolutionized the way furniture is sold in the 1970s with its distinctive blue retail sheds in out-of-town

2 min read Traditional retailing is going through a difficult period of transition with stores closing and retail space occupancy rates falling. But some of the empty space is being occupied by newcomers