Posts Tagged

ecommerce

Retail Trends

Every retail business should always try to treat its most loyal customers well. But the turmoil that has hit the retail sector during the past six months has had a profound impact on customer behavior and retailers need to redouble their efforts to ensure their best customers stay loyal. Perhaps

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Furniture & DecorRetail Trends

Stores that already offer BOPIS services  are now promoting curbside pickup as a contactless alternative so that customers don’t have to come into the store to pick up their items. In the past, curbside delivery was mostly offered by retailers  of big, heavy items like furniture and usually limited to

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Retail Trends

Remote clienteling is finding growing interest from retailers as a way  to effectively close the gap between online and offline shopping experiences. By combining video chat, clienteling, home delivery and BOPIS capabilities, remote clienteling provides shoppers with a contactless customer experience, which  is particularly important in these unusual times, while

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FashionFurniture & DecorRetail Trends

Many retailers are facing large quantities of inventory that they may not be able to sell. Fashion retailers, for example, could be facing up to £15bn in stock write-offs as a result of the coronavirus lockdown.  Inditex alone estimated its inventory losses would amount to nearly €300 million. In addition to slow-steaming,

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Retail Trends

In the post-COVID world, most retailers recognize that more of their sales will come from online, but that also means handling a higher volume of returns, which will pose new challenges for retailers in their stores, stock rooms and warehouses. Retailers have long accepted that the online channel has higher

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Retail Trends

This week brings more news of retailers rebooting operations, adapting to increased online traffic, finding innovative ways to generate revenue, and meeting the challenges brought on by coronavirus… NEXT Starts Its Retail Reboot with Online Operations Two weeks after the beloved British fashion retailer took the decision to shut down

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Retail Trends

In a world in which the boundaries between physical and online commerce are increasingly blurred, Buy Online, Pickup In Store (BOPIS), has become an essential capability that all retailers should offer if they want to offer a better customer experience. According to research conducted by RIS News, BOPIS tops the

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Featured EventsRetail TrendsSporting Goods

The motto for the 2020 edition of the ISPO Munich fair was “Be responsible. Be creative. Be active.” But the truth is, it is not always easy to find a space where ideas or reflections can be shared so freely. But from the moment I walked into ISPO Munich, it

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Retail TrendsSuccess Stories

In just four months, Toys “R” Us Spain & Portugal, has completed the implementation of Openbravo software across all its 64 stores in Portugal and Spain, as part of its broader strategy to revitalise its stores to better support omnichannel and experiential retailing. The speed at which Openbravo was implemented demonstrates

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Retail Trends

Ikea is coming to a High Street near you. The Swedish retail giant revolutionized the way furniture is sold in the 1970s with its distinctive blue retail sheds in out-of-town locations. But now it wants to get closer to its customers with a new generation of smaller format stores in

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