2 min read Starting next week, Barcelona will be the center for all that is related to retail and brand experience when the Spanish city hosts, for the first time, the Retail &

2 min read Retailers have worked hard to offer an omnichannel shopping experience to their customers over the last few years. However, it may not only provide more convenience for customers, but for

2 min read Greater POS acceptance has been steadily driving consumer adoption of mobile payments, particularly in the US and in China. Platforms like SamsungPay, AliPay and WeChat already have over a billion users

2 min read One of the keys to  retail success is to pay close attention to the local customs in the markets where you operate. In those countries where Ramadan is widely observed,

2 min read Let’s admit it, we’ve all done it. We browse an online store, moving items that grab our attention to the basket or wish list, even though we don’t intend to

2 min read Most retailers will say that making the customer happy is the most important thing in their business. Nonetheless, a recent survey for RedPoint Global shows the wide gap between a consumer’s expectations and

2 min read Amazon has announced plans to cut delivery times for its more than 100m Prime members in the US from two days to just one. The move puts further pressure on

3 min read Every retailer knows that being able to accurately forecast demand for products is a key  capability if they want to optimize inventory levels, reduce costs and,  equally importantly, keep customers

2 min read Is there a retailer who is not feeling the heat from Amazon and other digital upstarts? Surprisingly, yes. A study by RSR Research, Ramping Up Retail Innovation, reveals significant differences between how “retail

2 min read Retailers that have not yet embraced eCommerce within a coherent omnichannel strategy cannot afford to wait any longer. That’s because as more retail revenue shifts online, a strategy based predominantly