3min read Although online commerce has worked hard to improve its customer journey, the physical store still has the upper hand if it is able to adapt and transform the customer experience
2min read After a year of profound changes, retailers in the fashion retail sector need to bet on differentiation and adapt their stores to the new expectations of their customers in areas
2min read Streets with stores closed have been a common sight in many cities but little by little, with the improvement in consumer optimism, we see the rebirth of the physical store.
2min read Good inventory management means ensuring the right products are in the right place at the right time. The idea is simple to understand, but difficult to achieve due to the
2min read Supply chains have become more complex in recent years and many retailers have discovered that their warehouse operations are the weak link in the chain. Legacy warehouse management systems (WMS)
2min read Retailers could be forgiven for thinking that unified commerce is just another name for omnichannel retail. So what exactly is the difference? To the customer, of course, there should not
2min read Retailers are always looking for ways to stand out from the competition and payment flexibility could be the latest differentiator. Paradoxically, one area of the payments landscape that is currently
2min read After enduring months of restrictions last year, 2021 is already looking a lot brighter for retailers. With vaccination programs underway, health experts expect that COVID-19 will be contained and perhaps
3min read The rise of omnichannel creates new ways to engage and attract customers but it also presents new challenges in many areas, including customer data quality. Customers are more demanding than
2min read As the holiday season approaches, retailers are anxiously waiting to see whether the sales boom experienced at the end of each year will be repeated in 2020. The coronavirus pandemic
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The future of customer experience lies in hyper-personalization