Store fulfillment

Click and Collect, Ship from Store and more

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Allow your stores to develop the role of fulfillment centers

Openbravo offers physical stores a set of capabilities that prepare them today for the successful development of their new role as fulfillment centers. A key objective today for the success of any unified commerce strategy, which ensures not only an improved service to customers, but also more profitable operations.

Optimized process

Selection of the best stores according to different preparation rules.
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Variety of scenarios

Store orders, other stores or the online channel, such as Click and Collect and others.
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Endless aisle

Unique and real-time view of all available stock from any touchpoint in the store.
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No unprocessed order

Detailed control of the preparation process in the store, from picking to delivery.
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Smart selection of the best stores

Ensure an optimized preparation process, with automatic selection of the best stores through the application of rules that ensure efficient use of available stock.
  • Single and real-time view of stock in all stores.
  • Rules such as preparation from a single point or minimum number of shipments, offered by Openbravo OMS.
  • Integration with the point of sale.
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Preparación de pedido Click and Collect en software retail para moda

Cross-store and cross-channel preparation scenarios

Prepare your stores to support a variety of order fulfillment scenarios, corresponding to orders from the store itself, other stores or from the eCommerce channel, such as Click and Collect and others.
  • Click and collect.
  • Ship from store.
  • eReservations.
  • Curbside pickup.

Stock in real time that allows you to save sales

Allow your employees or customers in the store to access detailed and real-time information on the stock available in other stores, enabling infinite aisle scenarios that will save sales that could otherwise be lost.
  • Detailed and real-time information on stock in other stores, accessible from different touchpoints such as fixed tills, kiosks and mobile POS terminals.
  • Reservations and purchases of items from other stores.
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Precise control of the preparation process

Openbravo allows stores to ensure precise control of the execution status of their preparation tasks, avoiding delays and ensuring that no order remains pending treatment.
  • Possibility for stores to accept or reject the preparation of an assigned order, with automatic search for alternative stores.
  • Manual or automatic assignment of preparation tasks to store employees.
  • System-guided preparation activities, from picking to delivery or shipping.
  • Execution of preparation tasks from mobile devices.

Cloud-based SaaS solutions for unified commerce

Our retail software allows improving the shopping experience, in the store and across channels. Built on a fully modular and cloud-based retail SaaS platform, it offers greater agility to adapt and innovate. All this supported by capabilities to operate globally, which allow managing specific needs of countries and territories.

Order management system (OMS)

Optimize eCommerce fulfillment with OMS rules for choosing the best stores for order preparation. Ensure all orders are managed in a timely manner with tools for a detailed control of the preparation process.
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Retail POS system

Offer your customers an enhanced in-store shopping experience with a very easy-to-use POS software. A solution that supports various types of touchpoints, such as fixed terminals, mobile devices, self-checkout, and kiosks.
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Store inventory management

Allow your stores to maintain accurate and real-time stock information. Control all your store inventory operations such as receipts, pickings, transfers, shipments, and counts from mobile devices.
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Store fulfillment

Enable your physical stores as order preparation centers. Efficiently manage orders from the same store, other stores, or the eCommerce channel. In scenarios such as Click and Collect, Ship from Store, e-Reservations and others.
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Retail merchandising

Achieve faster introductions and analyze in detail the success of your merchandising strategies. Centrally manage products, prices, and promotions. Access detailed data on goods movements and the performance of your channels.
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Clienteling, CRM and loyalty

Get to know your customers better and increase their satisfaction and loyalty. Achieve a single view of their purchase history across all channels, their loyalty programs, and promotions. And deliver them more personalized experiences.
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Warehouse management system (WMS)

Increase the efficiency of your warehouses, with centralized and real-time management of their operations. Inbound and outbound, inventories, replenisments, and transfers, with assisted execution of inventory tasks from mobile devices.
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Retail analytics

Improve visibility and decision-making with access to detailed reports and dashboards. Leverage detailed data about customers, sales, and stock, accessible by your employees from the central back office or any in-store POS terminal.
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Learn more in our blog

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Ship from Store, the retailers' ace card for 2023
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Click & Collect: the secret weapon of physical retail
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How DIY retailers can take better advantage of eCommerce
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Are you ready to boost store fulfillment efficiency?