The Importance of Loyalty Programs – Infographic
Today, engaging customers goes beyond traditional loyalty programs. Also, the importance of a customer loyalty is widely known among retailers. In addition, according to Inc. Magazine, it cost 5-10 times more to acquire a new customer than it does to sell to an existing one and repeat customer spend 67% more than a new one. Wouldn’t it worth to develop a program just to keep them being clients? That is why loyalty programs are for.
Have a look at the basics that a good loyalty program should have to keep you churn as low as possible: