2min read Customers no longer enter from a single channel, so today retailers need to listen to all their channels to really know their customers and connect with them to know how
2min read Every retail business should always try to treat its most loyal customers well. But the turmoil that has hit the retail sector during the past six months has had a
2min read Loyalty programs are not new and many large retailers are looking to take loyalty schemes to the next level, and go beyond simply offering rewards. Nordstrom, for example, has recently
< 1min read Today, engaging customers goes beyond traditional loyalty programs. Also, the importance of a customer loyalty is widely known among retailers. In addition, according to Inc. Magazine, it cost 5-10 times
