in-store experience

2 min read The digitization of retail is breaking down barriers and digital technology has moved beyond the screens of our devices to infuse the physical experience. Today’s consumers are looking for new

2 min read After exponential growth in 2020, the sports habit has continued and consumers continue to need to equip themselves to get fit. Sports retail has weathered the pandemic well and, more

2 min read Retailers are investing in Click and Collect and other store-based fulfillment options such as curbside pickup to offer shoppers rapid service while at the same time reducing fulfillment costs for

2 min read Consumer electronics retailing has entered a new and more challenging era in which omnichannel capabilities are essential for retailers who want to draw shoppers who are increasingly  more comfortable shopping

2 min read The role of the store has evolved and creating new shopping scenarios that reduce physical contact does not mean losing the  unique benefits of shopping in a store. Rather, it

3 min read Although online commerce has worked hard to improve its customer journey, the physical store still has the upper hand if it is able to adapt and transform the customer experience

2 min read For many digital native brands, a sharp website was enough to win over loyal customers and stake out their share of the market, but there are good reasons that a

2 min read As more and more retailers are looking to invest in automation technologies, self-checkout has gained in popularity largely due to the economic benefits which come from freeing up resources and

2 min read Self-checkout has gained in popularity duedue to the economic benefits which come from freeing up staff for more complex tasks and services and speeding up checkout  lines. That makes for

3 min read Like all retailers, sporting goods stores must also step up their game and adapt if they want to survive in the new era of omnichannel retail. We’ve all read about