Posts Tagged

customer expectations

Retail Trends

2 min read Companies that seek greater agility by digitizing their processes and promoting the use of new technologies, are better prepared to face the uncertainty and new challenges created by the current

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Retail Trends

2 min read Digital technology is transforming the automotive aftermarket creating new opportunities for businesses that can embrace a customer-focussed mind set and adapt their skills to cope with the increasing complexity of

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Retail Trends

3 min read In a world in which the boundaries between physical and online commerce are increasingly blurred, Buy Online, Pickup In Store (BOPIS), popularly known as Click & Collect, has become an

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Featured EventsRetail Trends

3 min read I am currently attending and reporting from the National Retail Federation’s Big Show 2020, where over 40,000 people from over 400 countries will flock to New York City’s Javits Convention

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