customer data management

3 min read The rise of omnichannel creates new ways to engage and attract customers but it also presents new challenges in many areas, including customer data quality. Customers are more demanding than

2 min read In just four months, Toys “R” Us Spain & Portugal, has completed the implementation of Openbravo software across all its 64 stores in Portugal and Spain, as part of its broader

2 min read Let’s admit it, we’ve all done it. We browse an online store, moving items that grab our attention to the basket or wish list, even though we don’t intend to

2 min read Most retailers will say that making the customer happy is the most important thing in their business. Nonetheless, a recent survey for RedPoint Global shows the wide gap between a consumer’s expectations and