Posts Tagged

bopis

FashionRetail Trends

Why have some retailers performed better than others in rebounding after the collapse in sales experienced during the lockdown at the beginning of their year? Take, for example, Next, the UK-based fashion retailer, whose doom-laden forecasts made during the pandemic have not played out as badly as feared. According to

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Furniture & DecorRetail Trends

Stores that already offer BOPIS services  are now promoting curbside pickup as a contactless alternative so that customers don’t have to come into the store to pick up their items. In the past, curbside delivery was mostly offered by retailers  of big, heavy items like furniture and usually limited to

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Retail Trends

Middle Eastern consumers are optimistic about the economic recovery as the quarantines are relaxed in the region, according to the latest consumer sentiment survey published by consulting firm McKinsey. In fact, three quarters of Middle Eastern consumers say their intent to go to malls after the crisis has passed has

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AnnouncementsProduct RoadmapRetail Trends

This blogpost is the second in a series of five offering a more detailed description of the components of the Openbravo Unified Commerce Hub solution. As a joint initiative by Openbravo and Adyen, the Unified Commerce Hub offers retailers comprehensive and pre-configured functionality to accelerate their transformation into real omnichannel

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Retail Trends

Remote clienteling is finding growing interest from retailers as a way  to effectively close the gap between online and offline shopping experiences. By combining video chat, clienteling, home delivery and BOPIS capabilities, remote clienteling provides shoppers with a contactless customer experience, which  is particularly important in these unusual times, while

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Retail Trends

As more transactions move online, last mile delivery continues to impose big challenges for online-only retailers. In this respect, physical retailers should have an inherent advantage when fulfilling online orders. They already have an efficient logistics infrastructure in place to replenish their stores and  a ready-made network of pick­-up locations

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Retail Trends

In an omnichannel world, returns are more complex and if retailers are not careful, the cost of handling returns can quickly erode their profit margins, not to mention customer relationships. Statista estimates return deliveries in the US alone will cost $550 billion by 2020, and that doesn’t include restocking expenses or

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Retail Trends

In a world in which the boundaries between physical and online commerce are increasingly blurred, Buy Online, Pickup In Store (BOPIS), has become an essential capability that all retailers should offer if they want to offer a better customer experience. According to research conducted by RIS News, BOPIS tops the

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Retail Trends

There are many reasons why retailers may have put new retail technology on the backburner, if only to see how shopper preferences would evolve. But wait too long and risk falling behind the competition, particularly when it comes to technologies that customers are comfortable and willing to use – those

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Retail Trends

We hear the term omnichannel a lot in retailing. It has been one of the industry’s favorite buzzwords and indeed some would argue it is overused and has lost its value. So what exactly does omnichannel mean? Interest in omnichannel is at an all-time high, as you can see from

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