Posts Tagged

bopis

Retail Trends

We hear the term omnichannel a lot in retailing. It has been one of the industry’s favorite buzzwords and indeed some would argue it is overused and has lost its value. So what exactly does omnichannel mean? Interest in omnichannel is at an all-time high, as you can see from

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Retail Trends

Amazon has announced plans to cut delivery times for its more than 100m Prime members in the US from two days to just one. The move puts further pressure on embattled brick-and-mortar retailers, who  will have to try to match Amazon on speed or find other ways to encourage customers

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Retail Trends

Born between 1996 and 2006, the tech-savvy Generation Z makes up a third of the global population and already has considerable spending power, which will only grow stronger. Gen Z consumers are at a key point in developing their brand loyalties, so retailers who reach them now can attract customers who

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Retail Trends

As more retail sales shift online, many retailers are experiencing a slow but steady year-on-year decline in footfall and sales in their stores.   Nevertheless, the physical store continues to play a central albeit changing role in the strategy of most retailers.  So how should retailers now judge the performance of

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Retail Trends

Convenience, speed, cost-effectiveness and security are all factors in the increasing popularity of Buy Online, Pick-up in Store (BOPIS). With BOPIS, customers have the option to buy or reserve product online with the intent of picking it up or trying it on in-store.  Customers save on shipping costs, avoid package theft

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FashionindustriesRetail Trends

Two key capabilities that separate the leaders from the laggards in omnichannel retail are Buy Online Pickup In Store (BOPIS) and Buy Online Return In Store (BORIS). But we don’t hear so many retailers talking about Reserve Online Pickup in Store (ROPIS), which it is destined to become equally popular,

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Retail Trends

Whether you are making a purchase or returning one, no one likes waiting in line at the store. That creates a great opportunity for retailers who want to differentiate themselves from the competition to leverage technology to better handle peak times and lower transaction times. One recent  report cited three

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Retail Trends

Black Friday and other holiday season promotions provide a great opportunity for retailers to quickly deliver an increased conversion rate or larger basket size.  US-based National Retail Federation (NRF) estimates total spending to increase by 3.6% for the second year in a row, from $655 billion to $678.8 billion, and

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