Retail Trends

Why do customers come to your stores? According to a survey by Publicis.Sapient, customer service is the stand-out reason for shopping in a physical store instead of online. Indeed, it is the only area where brick-and-mortar stores beat buying in an online marketplace or directly from the brand. The research

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Retail Trends

For many retailers, having empty shelves for a day, or even several days, versus a few hours or less can make a significant difference on daily sales. Coca Cola’s focus on faster replenishment underscores its importance to retailers today. To guarantee their shelves would be stocked for World Cup 2018 customers

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Retail Trends

Online shopping is often seen as invincible by retailers, but a recent Usabilla study on the biggest reasons for online cart abandonment shows why many shoppers still prefer shopping in the store and how retailers can use omnichannel capabilities to compete with pure online or offline competitors. Common online frustrations including too many

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ElectronicsFashionFurniture & DecorRetail TrendsSporting Goods

Midway through August, retailers still have time to capitalize on a significant piece of the $82.8 billion pie predicted by the NRF this year by leveraging their omnichannel capabilities. According to last year’s data, less than 15 percent had completed all their shopping by August, and more than a quarter had not even

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Retail Trends

In today’s tough retailing environment, your store associates are in the front line in the battle to keep customers coming into your stores. But sales staff who are pushy or even rude can make customers leave your store – and maybe never return. According to a report from Usabilla,45 percent

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Featured Events

Openbravo is delighted to be returning to Paris Retail Week, now in its fourth edition and taking place at the Paris Expo Porte de Versailles on 10-12th of September 2018.   This year’s central theme will focus on “Phygital” retail, and while the term evidently comes from the juxtaposition of physical and digital, many retailers may still

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Retail TrendsSporting GoodsSuccess Stories

In just a few short years, Patadon has grown into Spain’s largest supplier of golf shoes through its online store as well as outlets operating on-site 30 golf courses in Spain. And one of the key elements to the company’s success was adopting a software solution that could truly support an

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