2 min read The digitization of retail is breaking down barriers and digital technology has moved beyond the screens of our devices to infuse the physical experience. Today’s consumers are looking for new

2 min read Digital technology is transforming the automotive aftermarket creating new opportunities for businesses that can embrace a customer-focussed mind set and adapt their skills to cope with the increasing complexity of

2 min read In a world characterized by increasingly demanding consumers, with access to more and more information and more digital, traditional loyalty programs based on economic rewards according to their transactional activity

2 min read Emotions influence many purchasing decisions, but in the case of fashion they play a dominant role. Unlike a TV, a sofa or a set of towels, which fill a specific

2 min read The growth of eCommerce has brought with it new payment methods that have given consumers a wider range of possibile ways to pay for their purchases. Recently, more and more

2 min read After exponential growth in 2020, the sports habit has continued and consumers continue to need to equip themselves to get fit. Sports retail has weathered the pandemic well and, more

2 min read The 1980s saw the birth of fast fashion, a new way of doing fashion by shortening delivery times and reducing prices that  burst onto the market to change the rules

2 min read The way luxury goods are bought and consumed by China has changed. Until now, many Chinese consumers took advantage of their trips to buy luxury products in Europe and the

< 1 min read In 2020, China’s online sales reached 2.3 trillion dollars, half of all online sales globally, and today eCommerce accounts for 77% of all retail sales in the country, which is

2 min read The marketplace model has taken hold during 2021 and more and more retailers see in it an opportunity to improve customer loyalty and prolong the lifetime value of their customers.