2min read The Retail Leadership Summit (RLS), organized by the Retail Association of India (RAI), is one of the leading events for retailers in India. The central theme for this year’s event was “Customer
2min read Spain is home to some of the biggest names in fashion retailing and the Barcelona Fashion Summit has evolved to become a key event on the calendar for executives from
< 1min read AWS has recently confirmed the immediate availability of its new EU region, Paris. The Paris region joins Frankfurt, Ireland and London as the fourth European location of AWS and offers
2min read The ability to make the returns process as quick, efficient and easy as possible for consumers is often what separates the top-performing retailers from the less successful ones in the
2min read Wherever you look, the numbers show that consumers still like going to stores. And shoppers are spreading out their purchases, not just across channels but also across the two-month holiday
2min read Mobile technology has changed the way customers interact with the world, given them new ways to buy goods and services – and new ways to pay for them. By the
2min read Microsoft and SAP are two of the biggest names in enterprise computing so when these two giants announce that they are to work more closely together in cloud computing, the
2min read Many retailers rely on the holiday season to bring in a disproportionate amount of annual sales, but these days holiday promotions stretch across the entire Grey November month, and even though Black Friday
2min read Black Friday and other holiday season promotions provide a great opportunity for retailers to quickly deliver an increased conversion rate or larger basket size. US-based National Retail Federation (NRF) estimates
2min read Most people won’t buy a pair of glasses without trying them on and comparing a few styles first. The ability to offer optical exams and even create glasses on site
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Customer Centricity – Two Easy Steps to Excel in Retail