Metal Supermarkets Drives Revenue and Operational Excellence with Cloud
Since it was established in 1895, Metal Supermarkets has become the world’s largest supplier of small-quantity metals with over 90 brick-and-mortar stores with 800,000 customers across the United States, Canada and United Kingdom. The company also offers value-added services such as production cutting, and it is known for its superior customer service.
To support sales and growth across its entire network of franchise and corporate locations in four countries, the company needed a modern, agile and scalable solution in the cloud.
Business Integration on the Cloud
Without real-time visibility and better analytics, the company’s complex pricing system, services, and cost control were difficult to maintain as franchises grew into four countries. If it wanted to improve operational efficiency and profitability across its stores, Metal Supermarkets needed a cloud-based retail solution that would be flexible enough to be customized to its needs and give its store real-time, actionable data.
Says Stephen Schober, President & CEO of Metal Supermarkets:
“We required a powerful tool that we could customize to provide superior benchmarking and analytics for our network which would enable our franchisees to be as successful as possible in serving customers. Openbravo has offered us that, and more.”
Changes Lead to 50 Percent More Revenues
Openbravo Commerce Cloud provides Metal Supermarkets with an innovative platform that integrates data from areas such as sales, accounting and financials, services, procurement and CRM, and includes sophisticated costing methods and unique procurement and inventory management requirements.
Since adopting Openbravo, Metal Supermarkets has managed to improve its operational control and profitability of its sales, provide better service to franchisees and increased the revenue of the network by more than 50 percent.
Want to know more about Metal Supermarkets’ retail solution? Read the Customer Story!