Retail Trends

2 min read In today’s omnichannel era, understanding what customers value from various  channels and how that influences the prices they are willing to pay has become a key challenge, according to  a

2 min read What makes customers want to visit your stores? A compelling product range? Competitive prices? Superior customer service? All these things are important, of course, but in today’s digital era, many

2 min read As more retail sales shift online, many retailers are experiencing a slow but steady year-on-year decline in footfall and sales in their stores.   Nevertheless, the physical store continues to play

2 min read A new survey by Monetate found that when it comes to Back-to-School shopping, brick-and-mortar stores continue to thrive and that certain product categories are far more likely to be bought

2 min read How do we compete with Amazon? It’s a question that every retailer must ask as they anxiously watch the aggressive moves of Amazon into so many markets, including product categories

2 min read Convenience, speed, cost-effectiveness and security are all factors in the increasing popularity of Buy Online, Pick-up in Store (BOPIS). With BOPIS, customers have the option to buy or reserve product online

2 min read Omnichannel is here to stay and the current digital transformation creates a golden opportunity for shopping malls to reinvent themselves and become more relevant to today’s consumers. It is the age

3 min read Remember beacons? What are the prospects for VR in stores? The list of  innovative retail technologies grows longer and more confusing each day, so to help retailers make better tech

2 min read Everyone likes a bargain, particularly fashion consumers and the spectacular growth of factory outlets and other off-price fashion chains indicates how popular the idea of buying high-quality fashion at bargain

2 min read As more sales migrate to digital channels, store closures will inevitably continue, particularly in the more mature economies.  But many brick-and-mortar retailers are are underestimating the contribution their stores make to an omnichannel