Geoff Nairn
Author Archive

Geoff Nairn

Retail Trends

2 min read Retailers are always looking for ways to stand out from the competition and payment flexibility could be the latest differentiator.  Paradoxically, one area of the payments landscape that is currently

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shopping in post-pandemic era
Retail Trends

2 min read After enduring months of restrictions last year, 2021 is already looking a lot brighter for retailers. With vaccination programs underway, health experts expect that COVID-19 will be contained and perhaps

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Retail Trends

2 min read As the holiday season approaches, retailers are anxiously waiting to see whether the sales boom experienced at the end of each year will be repeated in 2020. The coronavirus pandemic

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FashionRetail Trends

3 min read Why have some retailers performed better than others in rebounding after the collapse in sales experienced during the lockdown at the beginning of their year? Take, for example, Next, the

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Retail Trends

2 min read Every retail business should always try to treat its most loyal customers well. But the turmoil that has hit the retail sector during the past six months has had a

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Retail Trends

2 min read European consumers are emerging from lockdown with changed priorities and new expectations. To help retailers better understand just how they are adapting to the new post-pandemic reality, consultancy McKinsey has

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ElectronicsRetail Trends

2 min read Retailers have launched many initiatives to help fight COVID-19. One of the most unusual examples is Dixons Carphone, the UK-based electronics retailer, which has donated the computing power from around

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Retail Trends

3 min read As more transactions move online, last mile delivery continues to impose big challenges for online-only retailers. In this respect, physical retailers should have an inherent advantage when fulfilling online orders.

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Retail Trends

3 min read In a world in which the boundaries between physical and online commerce are increasingly blurred, Buy Online, Pickup In Store (BOPIS), popularly known as Click & Collect, has become an

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Retail Trends

2 min read It is not all gloom on the High Street.  Far from it,  as demonstrated by the growing list of high-profile retailers that are opening flagship stores in prime shopping locations

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