A strong relationship which began in India today extends into a fast-growing list of countries
Following a partnership that started over 5 years ago in India to support Decathlon's ambitious growth plan in that country, Openbravo is used today in all 81 Decathlon stores across India.
Aside from India, Decathlon today uses Openbravo POS to manage store operations in Australia, Cambodia, China, Hong Kong, Indonesia, Philippine and Vietnam, and the list continues to grow.
The Openbravo solution was quickly and easily deployed and adapted to support different country-specific needs, from fiscal regulations to integrations and innovative technologies like RFID, mobile payments, or a self-checkout solution, which was launched in less than 3 months. Openbravo mobile POS capabilities opened up additional possibilities for enhanced customer service.
According to Tim Liu, IT Manager at Decathlon International and responsible for the POS project in Asia "With the efficient integration to Decathlon systems and new technologies like RFID or mobile payments, Openbravo helps our store staff in terms of check-out process efficiency and reduces time spent on training. We believe this innovative solution will help us with the digital transformation of our business."
Simplified multi-store IT management and cloud readiness
Being web-native and deployed on the Openbravo Cloud has also helped Decathlon to dramatically simplify store IT infrastructure, enabling faster preparation for new openings and reducing the total effort and cost for daily store maintenance. It also allows Decathlon to move forward in its transition to the cloud, which is another strategic objective for the company.
"Thanks to Openbravo, we were able to lighten our infrastructure in stores by eliminating the need of local servers. We are now able to roll out changes in a way that saves much time and cost. Furthermore, we moved to a cloud solution which will fit our cloud strategy and will generate more benefits in terms of cost and deployment, from a long-term perspective," Mr. Liu added.
Decathlon is today one of the world's leading sporting goods retailers. Founded in Lille, France, Decathlon sells products catering to more than 100 sports. For more information visit corporate.decathlon.com/en.