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Services : 2nd Level Support
Avoid headaches and let our experts work closely with you to transform issues directly into solutions. Do not miss the chance to get the best out of our second level support service!
Openbravo Second Level Support
Screenshots corresponding to the second level support portal used by Openbravo Partners.
Our second level support portal let you:
  • Submit your issues easily using our web-based support portal
  • Follow up the progress of any issue, from submission to final resolution!
Contact your Channel Business Management to ensure that your clients are covered by Openbravo second level support.
Topics covered
  • Technical issues resolution
  • Troubleshooting
  • Product installation
  • Product localization
  • Maintenance, bugs, updates and patches
  • Backup and recovery
  • Compatibility and performance
  • Support portal for case management
  • Are you looking for a different kind of support? Please contact us!