Success Stories
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- Managing growth: Find a software solution that could meet the new needs of Arrasate as it grew.
- Coordinating information: Tie together various internal functions, such as customer management and accounting.
- Finding a low-cost / high-value solution: Keep costs to a minimum by finding a system that provided a high value at an affordable price.
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- Configuration: Openbravo was configured with advanced functionalities to give Arraste staff much finer control over its operations, including such vital processes as collections and payments
- Customization: Customized to its specific and growing needs, the new system encompassed a variety of functions for Arrasate: CRM, Accounting, Inventory, etc.
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- Employee empowerment: Arrasate employees became empowered. They could now provide customers with better, quicker, and more professional customer service.
- New capabilities: Resulting from the new capabilities, Arrasate created new sets of rational and effective procedures that streamlined operations.
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Félix Arrasate, General manager for Arrasate
"We decided to implement a new ERP solution because, as Arrasate evolved, our old ERP system became incapable of satisfying our newly emerging needs. We looked for a solution that could be adapted to the functions of our company and analyzed the different ERPs in the market. We chose to go with Openbravo after considering several factors:
- positive references from satisfied companies working with its ERP solution,
- the fact that it would be a tool that could satisfy the needs of our company,
- evaluating quality and value, and confidence in Openbravo and its team.
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"Understandably, the implementation took a little while as we learned the new procedures and adjusted our management processes … but these periods of adjustment are necessary when you introduce new features to your daily routine. To my great satisfaction, I can say that our company didn’t have a single day where we experienced a disruption in our operations.
"Without a doubt, Openbravo’s solution met the original necessities of our company as well as the ones that came up during the implementation phase. We were also happy that we were able to adapt the software to the specific needs of our company, relative to our sector and particular operations.
"The immediate benefits realized from the Openbravo solution were:
- total management control of collections and payments,
- the power to see the status of all of our customers and their effect on other aspects of our business,
- the ability to swiftly answer questions pertaining to our customers, and
- the creation of rational and effective operation procedures."
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Events
Training
