Faster, more convenient in-store checkout experience
Openbravo's POS solution empowers Sharaf DG staff to focus more in customer service and deliver a faster and more convenient check-out experience. Already, time-to-ticket has been reduced dramatically.
The mobile POS are capable of supporting a variety of modern payment methods in eight different currencies. These include gift cards on Qwikcilver and (YouGotaGift), platforms, and accumulated Airmiles loyalty points. Mobile POS at airport stores are capable of capturing passenger information.
The ability to prepare online orders from stores and other solution capabilities enables new omnichannel scenarios to be supported, helping Sharaf DG progress in its omnichannel strategy. The system now supports delivery options such as Order Online and Pick-up in Store, along with the ability to manage and optimize deliveries from the warehouse, the supplier, other stores, or deferred.
Simplified IT management and costs
Openbravo has allowed Sharaf DG to simplify the overall in-store IT infrastructure and to unify mobile and desktop POS solutions. The new system has facilitated the application of over 20,000 discounts and promotions for more than 60,000 products. Thanks to Openbravo’s flexibility, changes can now be introduced much faster, which helps increase IT responsiveness and the overall business agility. Openbravo’s offline resistant technology also allows the company to continue selling in stores even in the case of a connectivity loss.
Seamless integration with central SAP system
The Openbravo-SAP ECC connector has allowed Sharaf to reduce the integration efforts and provides a single point of integration between the two systems that was completed in only 6 months. Data in SAP and Openbravo are synched transparently from one system to the other, making it easy to update all stores and terminals and provide detailed and up-to-date daily sales information at headquarter level.