Seeking a modern POS solution with real-time, seamless integration
Several objectives were set for this project. First, the company wanted its own corporate ERP system that could integrate all business units and give them real-time visibility of their activities, which would allow them to analyze sales data in real time and adapt faster to any changes in demand.
The Pollyanna Group needed a platform that could easily be adapted to sector and business-specific needs, such as Andorra’s banking specifications and regulations. It hoped to simplify and save in terms of infrastructure, technological resources, and time required for system administration and maintenance.
The company also wanted to manage promotions and personalized services more effectively and seamlessly across channels – including gift cards, its customer loyalty program, and New Baby Registry.