Centralized management of product assortment
Openbravo now allows the company to manage tens of thousands of different products quickly and easily. Changes in product characteristics and prices are carried out centrally and are available instantly in the physical stores as well as online stores, which avoids errors and improves the evaluation and purchasing process.
Improved inventory visibility and more efficient logistics increase customer satisfaction
Downstream incidents in the store distribution process have been reduced to practically zero, as the preparation and packaging process in the plant was carried out with double verification using barcodes.
Confirmed, yet unfulfilled orders due to discrepancies between the stock in the system and the physical stock have been drastically reduced by having the inventory updated in real time with a high level of accuracy (99.99%).
A faster and smoother shopping experience
Openbravo's point-of-sale solution allows OUTLET PC staff to focus more on customer service and offer a more convenient and faster shopping experience. The customer data is available in all stores, which avoids duplication and speeds up the purchase.
Likewise, the average waiting time of the customers in the boxes has been considerably reduced and the cash closures are carried out quickly and without incident.
Deployment of new online and physical stores in record time
The registration and configuration of new online or physical stores can now be done in record time thanks to the multi-organization, multi-language and multi-tariff features of the solution.
Detailed and centralized view of business status
All data on sales, margins, visits, user reviews, stock levels and turnover, returns, etc. they are now presented graphically in personalized dashboards, which provide actionable, updated, directed and relevant information for decision making by the different roles involved.
The solution allows to accurately trace the accumulated profitability of purchases made under different dimensions: supplier, item, period, family, etc., taking into account the purchase cost and the provisions made for different concepts.
The ability to prepare online orders from stores and other capabilities of the solution allow supporting new scenarios between channels, helping OUTLET PC to make progress in its omnichannel strategy.
The system supports different delivery options, such as Buy Online and Pick-up in Store (BOPIS), and other omnichannel scenarios like in-store purchase of products from central warehouse with delivery to the store itself or directly to the consumer, etc.