2min read In the post-COVID world, most retailers recognize that more of their sales will come from online, but that also means handling a higher volume of returns, which will pose new
3min read In an omnichannel world, returns are more complex and if retailers are not careful, the cost of handling returns can quickly erode their profit margins, not to mention customer relationships.
2min read The ability to make the returns process as quick, efficient and easy as possible for consumers is often what separates the top-performing retailers from the less successful ones in the
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Retailers Gear Up for More Returns as Lockdowns Ease