Vanessa Hodgkinson
Author Archive

Vanessa Hodgkinson

Retail

Before IKEA erupted on the market in the 1980’s,  furniture and home decor was not a very dynamic  part of retailing.  Furniture was often inherited or bought only when people set up home and then kept as long as it lasted. Furniture stores often kept pieces in the showroom or

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Retail

Today’s consumers are increasingly willing to use new technologies to shop and one of the latest technologies to gain traction in retailing is chatbots. These allow consumers to access personalized shopping and customer service options in a way that is comfortable and relevant. A recent report from Publicis Groupe’s DigitasLBi found

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store of future
Retail

The recent holiday season has demonstrated that omnichannel retail is a trend that is here to stay and is growing rapidly in importance for brick-and-mortar retailers. This rising demand for a personalized and seamless experience across all channels creates additional complexities for retailers, but technology integration is the only way

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Retail

India has benefited from economic stability and regulatory reforms aimed at making it easier to do business. As the fastest-growing and third-largest global emerging market (after China and Brazil), India´s retail market is expected to reach $1.3trillion by 2020. However, India’s current tax system is staggeringly complex, forcing retailers to

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Retail

Now that the crowds have gone and the  dust has settled on the end-of-year holiday sales season — of such critical importance to retailers — what  lessons can we learn? Black Friday is no longer just one day, but rather five days spanning Thanksgiving Day to Cyber Monday, and thanks

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Openbravo

The pace of innovation was rapid in 2016 and  Openbravo continues to work hard to make its software products and services ready for the  opportunities and challenges facing the retail industry in 2017. Here is a review of our five most important achievements from last year that demonstrate how Openbravo

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Retail

The answer to the headline is clearly ‘no’  — at least not initially. While shopping without having to wait in line or scan your items yourself does sound pretty cool,  checkout-free shopping like the Amazon Go store developed by Amazon faces big barriers to widespread adoption. Amazon Go, which opens in January

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Retail

Black Friday is one of the biggest shopping spikes in the year, a kick-off to the peak holiday season for retailers everywhere.  In the US, where Black Friday originated the National Retail Federation predicts a better-than-average holiday season. It predicts retail sales over November and December will increase 3.6% to $655.8 billion this year,

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Retail

With a record number of people becoming sports and outdoors enthusiasts, sports retail is an attractive and dynamic retail space and it is expanding 3.4% annually, faster than many other sectors of retail. The major drivers of the retail sporting goods industry are growth in disposable income, governments promoting sports

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Ikea's new smaller-format store  at  Westfield Stratford City
Retail

In this omnichannel era of retail, customers count on physical stores more than ever to show them how products feel and answer to their needs. For most retailers, at least 90% of purchases still occur in stores and 45% of buyers online require person-to-person contact in the buying process. Upgrading

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