Vanessa Hodgkinson
Author Archive

Vanessa Hodgkinson

The new Story concept shop at Macys
Retail Trends

As more and more retail business shifts online, stores  today are desperately seeking ways to make customers return to their stores and to do so more often. Macy’s, the US department store chain, is  the latest mainstream retailer attempting to give its stores a radical makeover. It plans to roll

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Retail Trends

IT budgets might be growing, but many retailers are reluctant to let go of their legacy systems and struggle to decide where to focus IT investment for future growth. These decisions cannot be delayed any longer because postponing critical technology upgrades and using out-of-date software hinders a retailer’s ability to operate efficiently

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Furniture & Decorindustries

In the early days of eCommerce, buying furniture online was not common and it was the retail category that seemed most resistant to the online tsunami.  But the adoption of omnichannel strategies over the last few years has helped many furniture and décor retailers strike the right balance and boost both online and

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A multi-ethnic group of young adults are sitting in a public area outside. One woman is looking at her smartphone, and is getting ready to take a selfie of the group.
Retail Trends

Born between 1996 and 2006, the tech-savvy Generation Z makes up a third of the global population and already has considerable spending power, which will only grow stronger. Gen Z consumers are at a key point in developing their brand loyalties, so retailers who reach them now can attract customers who

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Joy of buying Christmas gifts
Retail Trends

For some retail sectors these two months represent up to 30 percent of their annual revenue, making it essential that they leverage omnichannel capabilities to maximize their profitability during this time. The National Retail Federation expects holiday spending in November and December to grow at least 4.3%, exceeding  a total of $717

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Family shopping in a Toy Store
AnnouncementsOtherSuccess Stories

Last month, Portuguese investment firm Green Swan announced it had taken the opportunity to acquire the Toys “R” Us brand across Spain and Portugal. The new CEO,  Shark Tank Portugal investor Paulo Sousa Marquez, is keen to revive the brand and demonstrate how technological innovation can be used to bring customers

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Retail Trends

Loyalty programs are not new and many large retailers are looking to take loyalty schemes to the next level, and go beyond simply offering rewards. Nordstrom, for example, has recently revamped its loyalty scheme to offer personalized shopping experiences and exclusive access to products and events. But according to a recent study

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sharaf electronics store dubai
ElectronicsindustriesSuccess Stories

Since opening its doors in 2005, Sharaf DG has become a leading electronics and electrical goods in the Middle East, with 32 stores and online stores in the UAE, Bahrain, Egypt, and Oman. To continue growing and deliver the first-class experience its 1.5 million-strong customer base has come to expect, Sharaf

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Back to school and happy time! Apple, pile of books and backpack on the desk at the elementary school.
ElectronicsFashionFurniture & DecorRetail Trends

A new survey by Monetate found that when it comes to Back-to-School shopping, brick-and-mortar stores continue to thrive and that certain product categories are far more likely to be bought in a store than online. The results suggest that retailer deciding which technology to invest in should prioritize those that ultimately

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Online shopping and delivery service concept. Paper cartons in a shopping cart on a laptop keyboard, this image implies online shopping that customer order things from retailer sites via the internet.
Retail Trends

Convenience, speed, cost-effectiveness and security are all factors in the increasing popularity of Buy Online, Pick-up in Store (BOPIS). With BOPIS, customers have the option to buy or reserve product online with the intent of picking it up or trying it on in-store.  Customers save on shipping costs, avoid package theft

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