Sunando Banerjee
Author Archive

Sunando Banerjee

Openbravo Channel Business Manager for Asia Pacific and Middle East. Over the last eight years, Sunando had grown Asia Pacific and Middle East to be one of the key regions for Openbravo and established the company as a major player in the field of Omnichannel Retail Solutions in the region. Openbravo now has more than 60 partners spread across 20 countries in the region.

Mall of the Emirates
Retail Trends

Omnichannel is here to stay and the current digital transformation creates a golden opportunity for shopping malls to reinvent themselves and become more relevant to today’s consumers. It is the age to create the perfect physical presence and then drive traffic through digital technologies. The confluence of physical and digital is

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Featured Events

Dubai is famous the world over as a tourist mecca and business hub —  and also, of course, as a major shopping destination, which is why Openbravo attaches so much importance to the city. We are especially proud to be implementing Openbravo Commerce Cloud for one of the largest consumer electronics retailers in

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Retail Trends

Allowing a customer to return a product is not a favor but a chance to showcase excellence in customer service and an opportunity for upselling. This needs to be understood by all the employees in a retail organization, but the reality is sadly often different. Let’s take an example. You bought an

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Retail Trends

The Retail Leadership Summit (RLS), organized by the Retail Association of India (RAI), is one of the leading events for retailers in India. The central theme for this year’s event  was  “Customer Centricity: Redefining Values and Valuation” and an impressive group of speakers talked about the importance of putting the customer first. I

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Featured Events

We are very excited to be once again attending the India Retail Forum, which this year will be held from September 21-22  2016 at the Renaissance Hotel & Convention Centre in Mumbai. India is the world´s fifth largest retail market and  is expected to reach $1.2 trillion by 2020. IRF 2016 is

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EIRS Sunando
Retail Trends

I read an essay “Technology for Mankind” by Jacob Bronowski. From a retail perspective, Bronowski would have written,  “OmniChannel for Retail Consumers”. What technology did for  entire mankind, omnichannel will do for the entire consumer world if not for all of  mankind. So, aptly, the subject was decided by Images

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Featured Events

2003, at the Renaissance Hotel and Convention Center, Mumbai, I stood wide-eyed, looking at the magnanimity of probably the biggest convention I had witnessed until then. For me, my first step to the world of dynamism, the retail industry. And on its 12th year, I landed again, as wide-eyed as

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Featured Events

On 27th April, at 10.30 pm Indian Time, with great pleasure I was going through the final preparations of the Partner Summit with Orijit and Sambal, when Andreu approached me with a sense of urgency inquiring whether my opening speech for the next day was ready. My blank look made

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Success Stories

India is going through a change. Well, I am not here to talk about the socio-political changes which are happening around the country but a change that  can directly impact us, the followers and fans of Open Source. Mr. Narendra Modi is going to be sworn in as the next

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