In today’s tough retailing environment, your store associates are in the front line in the battle to keep customers coming into your stores. But sales staff who are pushy or even rude can make customers leave your store – and maybe never return. According to a report from Usabilla,45 percent
Openbravo is delighted to be returning to Paris Retail Week, now in its fourth edition and taking place at the Paris Expo Porte de Versailles on 10-12th of September 2018. This year’s central theme will focus on “Phygital” retail, and while the term evidently comes from the juxtaposition of physical and digital, many retailers may still
A key strength of Openbravo software is its scalability and this is clearly demonstrated by one of our flagship customers, which has been running Openbravo in all of its 640 eyewear retail outlets since the end of May. The retailer has 6,000 POS terminals and this represents Openbravo’s largest implementation to date.
In just a few short years, Patadon has grown into Spain’s largest supplier of golf shoes through its online store as well as outlets operating on-site 30 golf courses in Spain. And one of the key elements to the company’s success was adopting a software solution that could truly support an
Two key capabilities that separate the leaders from the laggards in omnichannel retail are Buy Online Pickup In Store (BOPIS) and Buy Online Return In Store (BORIS). But we don’t hear so many retailers talking about Reserve Online Pickup in Store (ROPIS), which it is destined to become equally popular,
Retailers need to become more agile, yet many are hindered by legacy in-house IT systems that are difficult to integrate with new technologies and are costiy to run. Cloud computing offers a way for retailers to gain greater agility and compete better, particularly with pure-play eCommerce rivals who have the
The financial loss due to theft, fraud and inventory shrinkage in 2017 added up to a massive $46.8bn, of which one third was due to internal theft, according to an annual survey by the National Retail Federation. Much of this internal theft happens at the point of sale, which is why countries such