Retailers that have not yet embraced eCommerce within a coherent omnichannel strategy cannot afford to wait any longer. That’s because as more retail revenue shifts online, a strategy based predominantly on selling through brick-and-mortar stores becomes more difficult to justify, not least because online is where the growth lies. Primark,
Is your current POS system pulling its weight? With customers expectations higher than ever, your POS system needs to work much harder, whether its handling transactions, empowering your associates to do their job better or supporting new omnichannel scenarios. But according to a RIS report, 43% of retailers say their
Trading conditions for brick-and-mortar retail are tough, we are often told. But JD Sports, the UK sportswear retailer, has bucked the trend by reporting impressive results with like-for-like sales for physical and online channels combined increasing more than 5%. Stripping out eCommerce, like-for-like sales in JD Sports stores still increased, albeit
As more and more retail business shifts online, stores today are desperately seeking ways to make customers return to their stores and to do so more often. Macy’s, the US department store chain, is the latest mainstream retailer attempting to give its stores a radical makeover. It plans to roll
IT managers in retail businesses are overwhelmingly in favor of a cloud-based platform as it enables them to implement new technologies faster. A massive 98% of IT managers think the IT function is the department within a retail organization that benefits most from adopting the cloud, according to RSR Research.
IT budgets might be growing, but many retailers are reluctant to let go of their legacy systems and struggle to decide where to focus IT investment for future growth. These decisions cannot be delayed any longer because postponing critical technology upgrades and using out-of-date software hinders a retailer’s ability to operate efficiently
The series of bankruptcies involving major retail brands continues with the news that Diesel USA has filed for bankruptcy protection. Some may see the demise of Diesel and of so many other once high-flying retailers as further evidence that the High Street is doomed. But the reality is more complex. In